Embassy Suites by Hilton, Temecula Valley Wine Country

Awesome experience with this hotel. The stay offers great breakfast and the staff members are really attentive to your needs as a guest. Thank you Jamie for the awesome communication and willingness to help. Hope the company promotes you !

Nice little spot off the I-15, just needed a place to crash for the evening. Staff was attentive and professional. I was able to get my room and have everything set up fairly quickly. Complementary breakfast and morning staff was awesome. Not super high end but definitely worth it.

Rooms need a lot of care. If you don't mind a stinky, moldy, urine smell in the bathroom, broken fabric curtains, a cheap motel room like and are in for the location, then this is what you need. Otherwise, you will end up paying a lot for a cheap value room. We booked 2 rooms because we had family guests traveling with us, and it was embarrassing to offer them these awful rooms. Very dissapointing! I wish I could share the pictures I took from the rooms we were assigned. Reading reviews back from 4 months ago, management replied to a guest that they would take serious action. Based on our experience, we had the same bad experience and it seems NOTHING had changed since then. 1 star if so.

Just booked the room and instantly regretted it. These rooms are disgusting the service was awful. Arrived late because we live so far so after driving half a day we wanted to come home to a comfortable room. Expectations Of embassy suits are high but not this one. The security guard was just staring at us gave me a creepy vibe than the front office had no one and finally when the guy arrived he gave me my keys but no info on the services here or what time is breakfast ect… finally we get into the room and it has mold, hairs everywhere, cum stains, it smells horrible. This isn’t hotel vibes this is motel vibes. It’s disgusting, horrible and we are very disappointed. Enjoy the nasty photos! Update: 2 nights later we were finally contacted by the manager on site. We had to submit photos and all about the status of the room to corporate. The manager moved us rooms and ensured we were satisfied. The new room is what embassy suits should be. It’s like night and day in the rooms. Major difference the room is fantastic. Finally got some sleep and was able to take a shower without being disgusted. The room went from being in a 1 star room to a 4 star room. Communication is key. And satisfaction and quality guaranteed to the guest stay makes the difference.